SellApp Trustpilot Integration

With SellApp, you can automatically invite your customers to leave a review on your Trustpilot page.

Setup Guide

To start, you'd want to head over to your trustpilot invitation settings by clicking here.

1. On this page you'll find a unique Trustpilot email address. Click the "Copy email address"
2. With the copied email address, head on over to your SellApp storefront settings by clicking here and paste the unique email you copied in step 1 into the "Trustpilot Email" input, then click the "Save" button

That's it! Now, whenever a customer makes a purchase, they will automatically receive an email from Trustpilot inviting them to place a review on your Trustpilot page.

How it works

Whenever a sale is made, your Trustpilot email is BCC'ed into the email that is sent to your customer. This BCC'ed Trustpilot email is then utilized by Trustpilot to automatically send out an invitation to the customer's email to leave a review.

The limitation lies in the number of invites you can send out. For non-paying Trustpilot members, you will only be able to send out 100 invitations per month after which the invites stop being sent out. For most stores this is plenty enough, but for others it might make sense to purchase a plan.

For more info, head on over to Trustpilot's automatic feedback service (AFS) page by clicking here.