Affiliate Program — Handling Payouts

Payouts can be viewed at any time in the Payouts dashboard

Payouts Dashboard

The Payouts dashboard displays all affiliate payouts. Since all payouts are displayed regardless of their status or payout method, we have added two filters that help narrow things down.

The first filter helps display payouts with a specific status. The status of each payout is either "Due" or "Paid"

The second filter helps display payouts that are to be paid in a specific payment method. This filter can be used in conjunction with the export functionality in order to generate valid CSV exports for bulk payouts.

For example, if you need to filter the payouts table for payouts that are due, and affiliates expecting to receive their payout sent to their PayPal account, you would do the following:

  1. Set the "Status" dropdown to "Due"
  2. Set the "Payout method" to "PayPal"

The resulting table will exclusively display payouts that are due and to be paid out with PayPal. Subsequently, you can export these payouts by clicking the checkbox at the top left -> "Select All" -> "Export"

You will then receive a CSV file that is formatted in such a way that you can import it to your PayPal account and pay all of these affiliates at one time.

Once you have paid the affiliates via the respective payment method, please make sure to navigate back to the Payouts dashboard and mark the respective payouts as "paid"

Payout Slide-over

The payout slide-over provides a breakdown of the payout created. The first section displays a breakdown of how the affiliate's payout is calculated.

The second section displays a table of referrals associated with this payout. Each individual referral can be viewed as well via the respective quick-action button.

The third and final section displays a timeline of the payout, including when it was created, and paid.

The slide-over also displays a number of quick actions: updating a payout's status, and displaying the associated affiliate.

Frequently Asked Questions

How do I use PayPal Mass Pay?

To pay your affiliates with PayPal Mass Pay, you need to own a verified PayPal business account. If this is the case, proceed with applying for PayPal Mass Pay:

  1. Sign in to your PayPal account and click the "Pay & Get Paid" button at the top of the page
  2. Click "Payouts" that is shown under "Make Payments"
  3. Fill in the form by answering the four questions asked
  4. Finally, click the "Submit" button

Once done, you will need to wait for up to 3 days for PayPal to review and accept your request

When are payouts generated?

Payouts are generated on the first and fifteenth of every month.

When are referrals eligible for a payout?

Referrals become eligible for a payout once their status is "Accepted" and their eligible for payout date has been met. The eligible for payout date depends on the payment method the customer has paid with:

  • For fiat payment methods, such as PayPal or Stripe, the eligible for payout date is 30 days after the purchase has been made.
    • This measure is in place to prevent affiliate fraud and factor in potential charge-backs.
  • For crypto payment methods, such as Bitcoin, the eligible for payout date is immediately once the purchase has been made.
    • This is because crypto payments are irreversible and are thus not prone to fraud