Affiliate Program — Adding Affiliates

As a store owner, Users always apply to join your affiliate program via your store's customer portal.

Anyone can apply to join your affiliate program, they do not neccessarily need to have purchased a product from your store before, and they do not need to create a SellApp account or store.

Note that this means you cannot manually add affiliates at this time

Application Flow

As mentioned above, the application flow starts with a user navigating to your store's customer portal.

There, they will find an "Affiliate Program" option in the sidebar (provided you've enabled the affiliate program in your store's settings). This page will show them a general overview of your store's affiliate program, with a button that lets them apply.

Once the user has applied to your affiliate program, the affiliate request will be shown in the Affiliates dashboard

The status of the request will depend on whether you've enabled or disabled the "Affiliate Approval" toggle in your store's affiliate settings.

  • If the toggle is enabled, all affiliate requests are automatically accepted. The status of the affiliate in the Affiliates dashboard will be shown as "Active"
  • If the toggle is disabled, all affiliate requests need to be manually reviewed. The status of the affiliate in the Affiliates dashboard will be shown as "Pending"
    • If the status is "Pending", clicking on the relevant affiliate will open a slide-over where you can accept or reject an affiliate.
    • Once rejected, an affiliate can no longer reapply. However, you can opt to enable them at any point from the dashboard

Once an affiliate has been accepted, they will be shown an affiliate dashboard in the customer portal. Here, they can see their earnings, copy their affiliate link, and see recent referrals & payouts.

Frequently Asked Questions

Can I disable accepted affiliates at any time?

Yes, you can always disable affiliates with an "accepted" status in the Affiliates dashboard. A disabled affiliate can be re-activated via the dashboard as well.

Can I modify the "Affiliate Approval" toggle at any time?

Yes, all your store's affiliate program settings can be modified at any time.